Snowblower FAQ Section

Category 1: Before You Buy – Choosing the Right Snowblower

Q: How do I choose the right snowblower size for my driveway?
A: It depends on the size of your area and snowfall:

  • Small (Single-Stage): For driveways & walkways up to 1 car long, with light to moderate snow (under 8 inches).

  • Medium (Two-Stage): For driveways 2-3 cars long, with heavy or wet snow (over 8 inches). Perfect for gravel driveways.

  • Large (Three-Stage/Pro): For very large driveways, commercial properties, or areas with extreme snowfall.

Q: What’s the difference between a single-stage and a two-stage snowblower?
A:

  • Single-Stage: Lighter, uses a rubber paddle to both collect and throw snow. Best for paved surfaces and light, powdery snow. Clears down to the pavement.

  • Two-Stage: More powerful, uses an auger to break up snow and an impeller to throw it. Handles heavy, wet snow and ice. Better for gravel and uneven surfaces.

Q: Gas, Electric, or Battery-Powered – Which is best for me?
A:

  • Gas: Most powerful, unlimited runtime. Best for large areas and heavy snow. Requires more maintenance (oil, gas, spark plugs).

  • Battery (Cordless Electric): Great for medium-sized areas. Quiet, eco-friendly, low maintenance. Runtime depends on battery capacity.

  • Electric (Corded): Best for very small areas close to an outlet. Least powerful, but lightweight and low maintenance.

Q: What features are most important?
A: Key features to look for:

  • Power Steering: Makes turning much easier, especially on larger models.

  • Heated Hand Grips: A game-changer for comfort in cold weather.

  • LED Headlights: Essential for clearing snow early in the morning or at night.

  • Easy-Shift Controls: Allows for smooth speed changes.

Category 2: Shipping, Delivery & Returns

Q: Do you offer delivery and setup?
A: Yes! We offer white-glove delivery and setup services for all our snowblowers. Our team will uncrate it, assemble it, and place it in your garage, ready for its first use. [Link to Delivery Info Page]

Q: What is your return policy?
A: We offer a 30-day money-back guarantee on all snowblowers. The unit must be in like-new condition. Please see our full Return Policy for details. [Link to Return Policy]

Q: When should I buy a snowblower to ensure I have it before the first snow?
A: The best time to buy is in the fall (September-November) for the best selection. We recommend not waiting until the first snowstorm is forecast, as inventory sells out quickly.

Category 3: Maintenance & Care

Q: How do I prepare my snowblower for storage in the off-season?
A: We call it “Summerizing”:

  1. Drain the fuel or add a fuel stabilizer.

  2. Change the oil to prevent corrosive moisture from sitting in the engine.

  3. Inspect the skid shoes and scraper bar for wear and replace if necessary.

  4. Store it in a clean, dry place.

Q: What type of oil and gas should I use?
A:

  • Oil: Use a high-quality SAE 5W-30 synthetic oil for most temperatures. Always check your owner’s manual.

  • Gas: Use fresh, unleaded gasoline with a maximum 10% ethanol (E10). We recommend using a fuel stabilizer year-round.

Q: My snowblower is clogging with wet snow. What should I do?
A:

  1. TURN OFF THE ENGINE and wait for all moving parts to stop completely.

  2. Always use a clearing tool or stick, NEVER your hands.

  3. Clear the chute and auger housing before restarting.

  4. To prevent clogs, take smaller bites of snow and run the machine at full throttle.

Category 4: Troubleshooting & Repairs

Q: My snowblower won’t start. What are the first things I should check?
A: 90% of starting issues are caused by:

  1. The Fuel Shut-Off Valve: Make sure it’s in the “ON” position.

  2. The Ignition Key: Is it fully inserted?

  3. The Choke: Is it set to “START” or “FULL” for a cold engine?

  4. Old Gas: Drain and replace with fresh fuel.

Q: Do you offer service and repairs?
A: Yes! We have a full-service repair shop staffed by certified technicians. We service all brands and models we sell. Schedule a service appointment online. [Link to Service Page]

Q: Where can I find the model number for my snowblower to order parts?
A: The model number is almost always on a sticker or metal plate located on the frame of the snowblower, often near the engine or on the rear of the machine.